We are pleased to provide you answers to some of the most commonly asked questions.
  • How can I submit a Complaint?

    On the Lumi app, on the home screen, click on “Need Help”, click on Inquiry Type and select “Complaint”. Then click on “Start Chat” located at the bottom of the screen to chat with one of our Nextcare customer service team.

    Alternatively, you can submit a complaint by email or online form. Read how in this link https://www.nextcarehealth.com/complaints-procedure/