2021 annual figures, it makes us proud of what our team has achieved despite the challenging year.
Nextcare has been certified by Abu Dhabi Healthcare Information and Cyber Security (ADHICS) Standard, meaning we continue to comply with regulations to maintain a high degree of data protection and security for our employees, members, and clients. Cyber security is vitally important to us at Nextcare and we will always strive to meet or exceed industry expectations.
Say hello to Zoe live, our chatbot on the Website, MyNextcare app, Facebook messenger and WhatsApp. Available 24/7, all insured members can follow up on a claim and Zoe will keep you informed on your claim status. Welcome to a seamless experience! Download the app here for free, and make life that little bit easier.
Download App Here
Adding a “Call Scheduling” feature to the See A Doctor service, allowing Nextcare Insured members to schedule calls in advance and according to their convenient timing. Insured members who schedule a call through MyNextcare app will receive a video call from a teleconsultation provider.
Download App Here
We’re proud to offer our doctors appointment booking solution to Boots pharmacies in UAE! Our embedded booking solution allows visitors on Boots website to search an extensive directory of 1000+ doctors and healthcare providers and book. The customer experience is easy to navigate and simple to use, and once an appointment is booked, users receive email and SMS reminders so they don’t forget the details. It’s another example of Nextcare’s dedication to making life easier for our members.
Insured members in the UAE can now easily search for a doctor or medical provider by name, location or specialty on the Nextcare website by selecting an appointment date and time for themselves or any family member. Upon confirmation, members will receive an instant email and SMS confirmation. Following the success that ‘Book an Appointment” has achieved in the UAE, we’re happy to announce that this convenient functionality has just been introduced in Morocco and can be accessed via the MyNextcare app and very soon on the website. The “Book an Appointment” functionality will be introduced to other countries in the region in the coming months.
We’re committed to providing our members with more convenience during their healthcare journey. Whether it is a service that enables them to have a video consultation with a doctor, or one that simply allows them to check their symptoms for a preliminary diagnosis using our AI-based Symptom Checker, or request a medication delivery service, Nextcare’s services always aim to minimize the patient travel and waiting times.
Nextcare Egypt has installed information booths in the following hospitals to assist insured members with queries they may have related to their medical claims, approval requests as well as to create engagement with the patients: Dar Al Fouad Hospital – 6th of October | Misr International Hospital | Shifa Hospital | Nasaaem Hospital
With full integration of insurance workflows within a telehealth app, Health at Hand has been the obvious solution for Nextcare to increase benefits for members, while decreasing costs. Health at Hand has recently entered into a strategic partnership with Abu Dhabi based telehealth company, Alma Health, to expand its telehealth services to members in Abu Dhabi and Al Ain. Through this partnership, members with Abu Dhabi residence visas will now have access to teleconsultations through MyNextcare app and LiveDoc. This partnership constitutes a key milestone as the Health at Hand service is now available across the entire country.
We were delighted to be part of the Sustainable Insurance & Health Coverage Expansion at the Rendez-Vous de Casablanca de l’Assurance, Morocco. During our participation, Christian Gregorowicz and Laurent Bazac – Billaud, who were present at the panel, discussed how the insurance industry can aid the sustainability of the world economies and what global innovation trends are emerging in health insurance.
Rassem Ktata, General Manager of Nextcare Tunisia, attended the 33rd @GAIF on 5-8th June in Algeria. The General Arab Insurance Federation is a great place for Rassem to meet clients, network and discuss the latest topics with insurance and reinsurance professionals from the Arab world and beyond. In the run up to the event, Rassem took part in two wide-ranging interviews with @Al Morakeb and @Al Bayan in which he discussed various subjects including ‘driving new opportunities’ and ‘getting back to normal after Covid-19’.
