Media Release – Appointment Booking

Nextcare logs a large number of online appointment requests through innovative Healthigo platform

  • Exclusive partnership with Healthigo boosts MyNextcare digital functionality
  • Available for members across Middle East & Africa
  • UAE members able to connect with network of >21,000 doctors
  • Online appointments bookable with minimal clicks



Following the signing of an exclusive partnership with UAE headquartered patient engagement platform Healthigo, Nextcare has seen an impressive surge in online appointment bookings since its launch.

The latest milestone in Nextcare’s commitment to becoming an insurance market-leading digital services provider with a patient-first mandate, the new service saves patients valuable time as well as enabling the booking of appointments when operational hours.


Available across the Middle East and Africa (MEA), the partnership enables fast-tracked access to health services, effectively eliminating time-wasting phone calls. Healthigo proprietary software has been integrated within the easy-to-use MyNextcare app, allowing members to connect with over 2,000 UAE healthcare providers and more than 21,000 certified doctors spanning 182 specialities.


Members in other MEA countries have access to a growing community of over 3,000 providers, as per their agreed network coverage with the full in-app appointment booking service currently in phased rollout.


Appointment bookings via the app can be facilitated in just a few clicks, patients simply hit the Medical Facilities & Appointments button in ordert to access the doctors and providers covered under their insurance plan to quickly and easily secure an appointment. Users can also choose to search for a doctor by specifying speciality and location and book the clinic or practitioner that best matches their medical needs and insurance status. Alternatively, they can book online at by searching for a provider.


Andrej Mekionis, Director of Marketing at Nextcare says: “In today’s fast-paced world where mobile devices are a vital lifeline to access all kinds of services, one-tap convenience is critical in delivering the highest-quality access to medical services in the UAE.


“Our exclusive partnership with Healthigo has opened up an entirely new digital healthcare experience for individuals, families and companies; not only fast-tracking medical appointments but by providing a clear pathway to finding a doctor that is covered under their health insurance premium.”


He continues: ”Since its launchpatient response has been phenomenal and this has spurred us on to accelerate the introduction of additional digitally-led solutions and strategic partnerships in the coming months. Our goal is to bring healthcare to the fingertips of all our insured members.”



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Press contact


Peggy Chamoun                     +971 55 9818151            

Zeina Adam                              +971 55 5080180            

Julia Feldman                           +33 (0) 6 03051569        




About Allianz Partners


Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through several commercial brands including Allianz Assistance, Allianz Travel and Allianz Care. Present in over 75 countries, our 19,800 employees speak 70 languages, handle over 64 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world. 

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About Nextcare


Nextcare, part of Allianz Partners, specializes in providing complete health insurance management and administration services to healthcare payers including self-insured employers. Having regional presence with global reach, Nextcare provides its clients with the perfect balance between unrivalled customer service and maximum cost optimization.

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