With Dr. Chat, you have seamless access to trusted medical guidance and answers to non-emergency medical questions, supporting proactive health management. Experience on-demand micro-consultations with over 1,000 doctors available 24/7 in 13 languages across 19 countries, supported by Al for timely responses.

Key Benefits:

  • Always On:
    Chat with certified doctors 24/7 for fast, reliable medical advice.
  • Convenience:
    Share symptoms, photos, or documents, and get expert recommendations without leaving home.
  • Specialized Care:
    Access specialists in dermatology, respiratory and internal medicine, and more, all in one place.
  • Quick Response:
    Receive a timely response, so you’re never left waiting.

How to access the service:

  • Telehealth

    Click the ‘Telehealth’ button on the home screen.

  • Chat with a Doctor

    Tap on ‘Chat with a Doctor‘.

  • Doctor Chat

    Start your conversation.

Your care, your choice, your time—Lumi makes it simple.

From finding trusted providers to securing a time slot, Lumi reshapes the way you access care. It’s quick, reliable, and entirely designed around you.

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